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Privacy Policy

Effective: January 1, 2025 · Last Updated: February 27, 2026

1. Introduction

SIE Data, Inc. ("SIE Data," "we," "us," or "our") operates the TrueSaasCost directory website. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you provide directly, including:

  • Business Claim Requests: Business name, your name, email address, phone number, and role at the business when you claim a listing.
  • Reviews: Name (or display name), rating, and review text when you submit a review.
  • Contact Inquiries: Email address and message content when you contact us.

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

  • Usage Data: Pages visited, search queries, time spent on pages, referral source.
  • Device Data: Browser type, operating system, screen resolution, and device type.
  • Network Data: IP address (used for geolocation to show relevant local results).
  • Cookies: Session cookies for site functionality and analytics cookies for usage measurement.

2.3 Business Listing Data

Business information displayed in our directory is sourced from publicly available data including government registries, open mapping databases, and information submitted by verified business owners. This information includes business name, address, phone number, website, hours of operation, and service descriptions.

3. How We Use Information

We use the information we collect to:

  • Operate and maintain the TrueSaasCost directory
  • Display relevant business listings and search results
  • Process business claim requests and verify ownership
  • Moderate and display user-submitted reviews
  • Calculate and update Cost & Service Index (CSI) scores
  • Improve our website performance and user experience
  • Respond to support inquiries
  • Detect and prevent abuse or fraudulent activity
  • Comply with legal obligations

4. Information Sharing

We do not sell personal information to third parties. We may share information in the following circumstances:

  • Service Providers: We share data with infrastructure providers (hosting, database, analytics) that process data on our behalf under strict contractual terms.
  • Business Listings: Business information displayed in our directory is publicly accessible by design.
  • Legal Requirements: We may disclose information when required by law, subpoena, or legal process.
  • Safety: We may share information to protect the rights, safety, or property of SIE Data, our users, or the public.

5. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

  • Business Listings: Retained indefinitely as public directory information. Business owners may request corrections or removal.
  • Reviews: Retained indefinitely unless removed for policy violation or upon verified request.
  • Claim Requests: Retained for the duration of the business relationship plus 3 years.
  • Analytics Data: Aggregated and anonymized after 26 months.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-Out: Opt out of analytics tracking by using browser do-not-track settings.

California residents may exercise additional rights under the CCPA/CPRA by contacting us at support@siedata.dev.

7. Cookies

We use the following types of cookies:

  • Essential Cookies: Required for site functionality (e.g., directory routing, session management).
  • Analytics Cookies: Help us understand how visitors use our site so we can improve the experience.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.

8. Security

We implement appropriate technical and organizational measures to protect personal information, including encryption in transit (TLS), access controls, and regular security reviews. However, no method of transmission or storage is completely secure.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date.

11. Contact Us

For questions or requests regarding this Privacy Policy, contact us at:

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